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"I'm convinced there are only two ways to influence behaviour: You can manipulate it OR you can inspire it.
I want to deconstruct what these skills look like to provide readers with a very clear roadmap for how you can systematically build your skills and ultimately grow the value of emotional capital in your own experience and in the experience of people who look to you everyday for leadership.
Welcome to Emotional Capital." - Dr Martyn Newman
Emotional Capitalists: The Ultimate Guide to Developing Emotional Intelligence for Leaders is based on 10 years of empirical psychological research of thousands of the world's most successful business leaders; in it Dr. Newman identifies the seven emotional competencies that set exceptional men and women apart.
Dr Newman's advice on building Emotional Capital and improving emotional intelligence (EQ) has been sought at the highest levels of leadership worldwide including Sky Broadcasting, Deloitte, Mars, Network Rail, ExxonMobil and Quiksilver.
So, what's inside the book?
- An easy to implement blueprint for developing your Emotional Capital
- Case studies showing the business R.O.I. of investing in EQ
- Specific tactics for how to use emotional intelligence for professional and personal growth
You will learn the psychological building blocks that drive productivity, increase resilience and examine the clearest methodology yet for systematically building emotional intelligence and leadership skills.
Inspiring and managing the emotional experiences of customers and employees AND hitting financial targets does not need to be mutually exclusive. This book will show business leaders how.
What is 'Emotional Capital'?
Employees want to work for more than a pay-check. They want their work to matter.
Customers want to buy from organisations that they like and reflect the values they want to live by.
A brand is now much more than just a logo. It represents trust and an emotional contract between each employee and each customer.
Emotional Capital is the feelings, the beliefs, the values and the perceptions that people experience when they engage with a business.
Dr Newman calls this Emotional Capitalism.
EQ is the new IQ
Dr Newman provides an understanding of the seven critical skills that separate great leaders and their ability to engage new customers and engage employees.
It involves the way leaders manage their own emotional experience and particularly how they understand and engage with the emotional experience of other people.
Emotional intelligence impacts the ability to solve problems, create products, and effectively engage with other people. The better their EQ the better a leader is able to adapt to the new world of work and the changing demands of the market.
The seven emotional skills you will learn:
Research in applied business settings using the emotional capital model culminated in the publication in 2008 of a psychometric scale specifically designed to measure these competencies - the Emotional Capital Report (ECR).
This updated 2014 Emotional Capitalists edition is the culmination of a lifetime of work by Dr Newman.
"I talk to hundreds of leaders around the world, they tell me that their challenges are almost identical.
The challenge is helping people find inside themselves the skills, energy and resources that they can marshal to create remarkable futures for themselves." - Dr Newman
- Sales Rank: #1426768 in Books
- Published on: 2014-03-31
- Original language: English
- Dimensions: 9.00" h x .58" w x 6.00" l,
- Binding: Paperback
- 230 pages
From the Back Cover
Research has told us that to be successful in our personal and professional lives we need emotional intelligence (EQ). In this book, leading psychologist Dr Martyn Newman shows us how to get it and use it to achieve extraordinary results.
Emotional Capitalists is an engaging and entertaining book that demands every leader's attention... Martyn Newman has done a masterful job of researching and writing this book. He has given us an easily accessible, refreshingly readable, and remarkably practical work.
Jim Kouzes -- Author of the best-seller, The Leadership Challenge
Every once in a while a book appears that isn't just informative, it's inspiring, fun to read and life-changing. The Emotional Capitalists is one of those rare books... I recommend: Buy it, read it, learn from it, and apply it to your daily practice!
Daniela Sfameni -- Global Head Human Resource Development for Allianz Global Investors Group
The first practical book for leaders which tells you HOW to get emotional intelligence. I am convinced emotional wealth can create a competitive advantage. Martyn Newman's book is a simple read and a must for all leaders.
Dimitra Manis -- Global Senior Vice President, AXA Group, Paris
Martyn Newman's Emotional Capitalists is one of those insightful books that steps away from the theory of leadership [and] challenges one's self perception of one's own. Emotional Capitalists is therefore key reading for anyone wanting to make it happen!
Luke Mulkearns --People Capability Director, Business Services, Cadbury PLC
This book is an exciting, brand-new guide for developing leadership in both personal and professional life.
Steve Arthurson -- Director, Capability Development, Foster's Group
This book has proven to me that no matter how technically trained you are, and how well you know your business, you need to embrace emotional capitalism to be the leader you aspire to be.
Greg Healy -- CFO, Quiksilver Asia Pacific
About the Author
Martyn L. Newman Ph.D., D.Psych., is the MD of RocheMartin and a consulting psychologist with an international expertise in defining, measuring and developing emotional intelligence and leadership.
As well as holding senior positions at leading universities in Europe and Australia, he is a respected management consultant and leadership authority who has assisted international companies such as Boeing, Quiksilver and Deloitte to develop and measure the performance of their people.
Most helpful customer reviews
9 of 10 people found the following review helpful.
A Leadership Philosophy for the 21st Century
By Judy Purse
This book is long overdue in the field of emotional intelligence. Since Goleman made us aware of the importance of EI we've known that we need it. At last a book that tells us how to actually build it. The book is built on a rigorous platform of research with some of the world's outstanding young leaders. The author identifies the unique emotional profile of these entrpreneurs and sets the benchmarks to aim for. Each chapter then systematically describes the psychological building blocks that comprise these essential skills. The book has remarkable psychological depth but is very readable, intensely practical and full of interesting stories and research that bring the skills to life. This really is the 'how to' manual of applying emotional intelligence to leadership. This is a 'must read' for everyone who wants to lead effectively in the 21st Century. It's a fabulous resource for leaders.
4 of 4 people found the following review helpful.
Plain and Simple
By Con Cunningham
This is one of the best books that I have read in the past few years. It is easy to read and understand and you will be asking yourself questions about life. It will also give you hints and ideas to change the way we do things and see life, I have recommended the book to my friends and collegues in work.
I would recommend that people read this book with an open mind and see if you can change that the way you live.
Well done Martyn this was the first book I have read by you but not the last.
2 of 2 people found the following review helpful.
Required reading for all.
By D. Keane
Newman's book should be required reading for everyone who leads, or aspires to lead, others. But you certainly do not have to be a leader to benefit from Newman's wisdom. I would advise anyone who is interested in making more of their life to read this book. It is packed with interesting and informative real life examples that show the reader how incredibly important emotional intelligence is but, unfortunately, how often we are found wanting when we need to demonstrate it.
I am an Organisational Psychologist and have read many books on both EQ and Leadership but this is one of the only ones I recommend to everyone I meet whether through business or otherwise. You will find yourself referring back to the book long after you have finished reading it as it is full of really practical and useful strategies for developing your EQ.
Read this book, you'll be a happier and wiser person for it
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